Here is a professional, web-ready version of your Terms & Conditions page, formatted clearly for direct integration into your website. This version reflects Fales Grand’s B2B focus and global operations in the automotive sector:
Last Updated: [01 Jan 2026]
These Terms & Conditions govern all business transactions, sales, and interactions between URUK PALACE GENERAL TRADING AND COMMERCIAL AGENCIES CO. and its clients worldwide. By engaging with us, you accept the following terms in full.
1. Definitions
- URUK PALACE: Refers to URUK PALACE GENERAL TRADING AND COMMERCIAL AGENCIES CO. and its affiliated entities in China and Iraq.
- Client/Buyer: Any business, distributor, or agent engaging with Fales Grand for products or services.
- Products: Includes tires, tubes, wheels, batteries, and all items sold under our brands or partner labels.
2. Offers & Pricing
- All quotations and offers are non-binding unless explicitly confirmed in writing.
- Prices are based on EXW Dubai terms and exclude VAT, shipping, duties, and special packaging unless stated otherwise.
- URUK PALACE reserves the right to adjust prices due to market fluctuations, currency shifts, or changes in supply chain costs.
3. Orders & Delivery
- Delivery timelines are estimates only. Delays do not entitle the client to compensation unless otherwise agreed.
- Partial shipments may occur and are billable individually.
- Clients must inspect goods upon receipt and notify us of any issues within 7 days.
4. Payment Terms
- Payment must be made as per the agreed invoice terms, typically advance or 30-day credit (for approved clients).
- Late payments incur interest as per Iraq commercial law and may result in order suspension.
- All bank charges are the responsibility of the buyer.
5. Retention of Title
Ownership of goods remains with Uruk Palace until full payment is received. We reserve the right to reclaim unpaid goods at the client’s expense, even after delivery.
6. Warranties & Claims
- Our products are covered under a limited warranty against manufacturing defects.
- Warranty does not cover misuse, improper storage, or wear and tear.
- Any claim must be submitted in writing within 3 months of delivery, with supporting evidence.
- Remedies may include replacement or credit, at Fales Grand’s discretion.
7. Limitation of Liability
- Uruk Palace is not liable for indirect losses, business interruption, or profit loss resulting from product use or delays.
- Liability is strictly limited to the value of the defective goods or services delivered.
8. Force Majeure
Uruk Palace is not liable for failure to perform due to unforeseen circumstances beyond our control, such as natural disasters, political unrest, shipping delays, or supplier disruptions.
9. Governing Law & Jurisdiction
All agreements are governed by the laws of the Iraq.
Disputes will be settled through negotiation or the Iraq Courts, unless otherwise agreed in writing.
10. Contact & Business Offices
URUK PALACE GENERAL TRADING AND COMMERCIAL AGENCIES CO. Baghdad
📞 +964 781 241 3327
📧 info@urukpalace.com
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